Terms & Conditions

01. About CodePluse

CodePluse Gen Private Limited is a fintech software company based in Coimbatore, Tamil Nadu, India. We provide payment infrastructure, lending platforms, compliance tools, financial data analytics software, and custom development services to businesses and institutions.

02. Acceptance of Terms

By accessing our website, using our software, or engaging our services, you confirm that you have read, understood, and agree to these Terms & Conditions.

If you are entering into these terms on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms. If you do not agree with any part of these terms, please discontinue use of our services immediately.

03. Services Provided

CodePluse offers the following categories of products and services:

• Payment gateway solutions and transaction processing software
• Lending automation and credit management platforms
• Regulatory compliance and transaction monitoring tools
• Financial data analytics and reporting dashboards
• Custom software development and technology consulting
• API integrations and third-party platform connections

The specific scope of services applicable to you is defined in the Service Agreement, Statement of Work, or Product Subscription Terms signed between you and CodePluse.

04. Account Responsibilities

Where you are provided access to a CodePluse platform or application, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately if you suspect unauthorized access to your account.

You are responsible for all activity that occurs under your account. CodePluse will not be liable for losses resulting from unauthorized use of your credentials where you have failed to take reasonable precautions.

05. Acceptable Use

You agree to use CodePluse’s services only for lawful purposes and in accordance with these terms. You must not:

• Use our services to facilitate illegal financial transactions, money laundering, or fraud.
• Attempt to gain unauthorized access to any part of our systems or another client’s data.
• Reverse engineer, decompile, or attempt to extract source code from our software.
• Use our platforms to transmit malicious code, viruses, spam, or harmful content.
• Resell, lease, or sublicense our software services without prior written corporate consent.
• Use our APIs in a manner that violates applicable financial and banking regulations.

We reserve the right to suspend or terminate platform access for any user or client found to be in breach of these terms.

06. Intellectual Property

All software, code, documentation, trademarks, branding, assets, and content developed by CodePluse remain the exclusive intellectual property of CodePluse Gen Private Limited. Nothing in these terms transfers ownership of our intellectual property to you.

Where we develop custom software for you under a project agreement, ownership and licensing terms will be as specifically agreed in writing. In the absence of a specific written agreement, all intellectual property in the deliverables remains with CodePluse, and you receive a non-exclusive, non-transferable license to use the software for your internal business purposes.

07. Fees and Payment

Fees for CodePluse services are described in your service agreement, product subscription terms, or formal proposal document.

• All fees are quoted in Indian Rupees (INR) unless explicitly stated otherwise in writing.
• Invoices are due within 15 days of issuance unless otherwise structured in your contract.
• Late payments may attract an interest charge of 1.5% per month on the outstanding overdue balance.
• We reserve the right to suspend platform/API access for accounts with overdue invoices.
• Subscription cancellations or downgrades must be submitted at least 15 days before the next billing cycle.

08. Confidentiality

Both parties agree to keep confidential any proprietary, technical, client, or sensitive financial information shared during the course of the engagement.

This obligation survives the termination of any agreement and applies to client database records, CodePluse’s engineering methods, pricing structures, and business strategies. Confidentiality obligations do not apply to information that is already publicly available, independently developed, or required to be disclosed by law or regulatory order.

09. Limitation of Liability

To the maximum extent permitted by applicable law, CodePluse’s total liability to you for any claim arising from the use of our services or software shall not exceed the total fees paid by you to CodePluse in the 12 months immediately preceding the event giving rise to the claim.

We will not be liable for indirect, incidental, consequential, or punitive damages, including: loss of profits, loss of data, or business interruption. This limitation applies even if we have been advised of the possibility of such damages occurring.

10. Service Availability

We aim to maintain high availability (99.9% uptime targets) for our hosted platforms and APIs. However, we do not guarantee uninterrupted service.

Planned maintenance windows will be communicated in advance. Unplanned outages will be addressed as promptly as possible. CodePluse is not responsible for service disruptions caused by third-party cloud infrastructure providers, internet routing failures, or force majeure events beyond our reasonable control.

11. Termination

Either party may terminate an engagement by providing 30 days’ written notice unless a specific notice period is defined in your service agreement.

We may terminate or suspend access immediately if you: breach these terms, fail to clear outstanding invoices, or engage in activities that pose a security or regulatory risk to CodePluse or other clients. Upon termination, your access to CodePluse platforms will be revoked. Where applicable, we will provide a transition period to export your data in accordance with our data retention policy.

12. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts in Coimbatore, Tamil Nadu, India, unless otherwise agreed in a specific written service contract.

13. Changes to These Terms

We may update these terms periodically to reflect compliance adjustments, banking integrations, or service modifications.

Where changes are material, we will notify affected clients with at least 15 days’ notice before the new terms take effect. Continued use of our services after that date constitutes your acceptance of the revised terms.

14. Contact

For questions, clarifications, or support regarding these Terms & Conditions, please contact us: